Privacy Policy

1. Introduction

Welcome to GenFlow Digital ("we," "our," or "us"). We operate genflowdigital.com and provide custom AI automation workflows, web development, and digital marketing consulting services.

We respect your privacy and are committed to protecting any personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

2. Information We Collect

We collect information that you provide directly to us when filling out contact forms, booking consultations, or communicating via email:

• Contact Information: Your name, organization name, work or personal email address, phone number, and location.
• Project Details: Information you submit describing your operational workflows, web development requirements, or advertising goals.
• Technical Data: Browser type, operating system, IP address, device specifications, and page interaction timestamps gathered automatically via privacy-compliant server logs.

3. How We Use Your Information

We use the information we collect solely for legitimate business operations:

• To evaluate project inquiries and provide tailored proposals and estimates.
• To communicate with you regarding service delivery, technical updates, or consultation calls.
• To operate, test, and improve our website's performance and security.
• To prevent fraudulent inquiries, spam submissions, or security breaches.

We never sell, rent, or monetize your personal or business data to third-party brokers or advertisers.

4. Third-Party Infrastructure & Sub-Processors

To provide reliable digital services, we partner with industry-standard technology providers who adhere to strict data security protocols:

• Hosting & Edge Delivery: Vercel Inc. for hosting and content distribution.
• Transactional Email Services: Resend Inc. for secure form transmission and response dispatching.
• Analytics: Privacy-respecting telemetry for performance optimization.

5. Data Retention & Security

We implement industry-standard encryption (TLS/HTTPS) and technical safeguards to protect your submissions against unauthorized access, loss, or alteration. We retain inquiry information only as long as necessary to fulfill project evaluation or ongoing contractual agreements.

6. Your Privacy Rights

Depending on your jurisdiction (such as GDPR in Europe or CCPA/CPRA in the US), you have the right to:

• Request a copy of the personal data we hold about you.
• Request correction or permanent deletion of your contact records.
• Withdraw consent for future marketing or email communications at any time.